Safety at Stations
All stations are equipped with CCTV camera coverage of platforms and station entrances. This footage is monitored by control room staff located at Premium Stations.
All non-staffed stations have communication links to these control rooms via the emergency button. By using this link passengers and staff can communicate directly and staff implement necessary decisions.
Yellow safety zones are also being trialled and are located on platforms. By standing in the designated intercom system area you will close to the emergency button and will be in full view of the CCTV camera.
While Connex is unable to staff all stations, our Customer Service Employees and Safe Travel Staff along with Victoria Police Transit Safety Division officers and local police pay regular visits to all stations.
Lighting of stations and car parks has been improved with night turned into daylight at stations.